Privacy Policy
Effective date: May 6, 2026
This Privacy Policy applies to DryMark Restoration Hollywood and the website located at drymarkhollywood.com. By visiting the site or submitting a service request, a visitor agrees to the practices described here. DryMark Restoration Hollywood operates as a marketing and referral company - it promotes home services online and, when someone submits a request, passes that request to an independent business that carries out the work. This policy explains what information is collected in that process, how it moves, and what rights visitors have over it.
Affiliated brands and shared services
DryMark Restoration Hollywood is one of several home-service brands operating under common ownership or management. Those related brands, along with vendors they share - including call-answering services, scheduling and CRM platforms, hosting infrastructure, and marketing technology - may all receive the same personal information a visitor submits to drymarkhollywood.com.
Information is shared within that group of brands and their service providers to match a request with the right trade category and geographic area, and to support billing, fraud prevention, quality control, and general operations. Any affiliated brand or shared vendor that receives visitor information is required to handle it under this policy or one that is materially equivalent in its protections.
Data security
DryMark Restoration Hollywood maintains reasonable, industry-standard technical and organizational safeguards designed to protect the personal information it holds from unauthorized access, disclosure, or loss. These include standard measures applied during storage and transmission of data. No security system is impenetrable, however, and no method of transmitting data over the internet can be guaranteed to be completely secure. DryMark Restoration Hollywood cannot warrant the absolute security of any information.
Before
AfterState privacy rights
Residents of California, Virginia, Colorado, Connecticut, and Utah - along with residents of other states that have enacted comparable consumer privacy statutes - are entitled to the rights described in this section. Other visitors may contact DryMark Restoration Hollywood with privacy requests as well, and those requests will be handled in good faith.
Rights available:
- Access: The right to know which categories of personal information have been collected, the specific pieces of information on file, and the categories of parties to whom it was disclosed.
- Correction: The right to ask that inaccurate personal information be corrected.
- Deletion: The right to request that personal information be deleted, subject to certain legal exceptions.
- Portability: The right to receive a copy of personal information in a portable, usable format.
- Opt-out of sale or sharing and targeted advertising: The right to opt out of the sale or sharing of personal information and of its use for targeted advertising or profiling that produces legal or similarly significant effects.
Important notice about how requests are handled: When a visitor submits a service request through drymarkhollywood.com, the contact and project details in that request are passed to the independent businesses that respond to it. Under certain state privacy laws, that transfer may qualify as a sale or a share of personal information. DryMark Restoration Hollywood does not represent otherwise. A visitor who does not want their information passed to those businesses should not submit a request. To opt out or to withdraw a previously submitted request from further sharing, a visitor may contact DryMark Restoration Hollywood through the contact page - that is the opt-out mechanism; there is no on-site toggle or cookie banner for this purpose.
How to exercise these rights: Submit a request through https://drymarkhollywood.com/contact-us/. An authorized agent may submit on a consumer’s behalf provided that written proof of authorization accompanies the request. DryMark Restoration Hollywood may verify a requestor’s identity before acting on a submission. Responses will be provided within the timeframe the applicable state law requires.
Appeals: If DryMark Restoration Hollywood declines to honor a request, the consumer may appeal that decision by replying to the response or by submitting a new message through the contact page. The outcome of the appeal will be communicated in writing.
Non-discrimination: No visitor will be denied service, charged a different rate, or given diminished quality of service because they exercised any right listed here.
Text message (SMS) disclosures
By providing a phone number and submitting a request through drymarkhollywood.com, a visitor may receive text messages or calls from DryMark Restoration Hollywood and from the independent business or professional that receives and handles that request.
That consent covers messages and calls placed through an automatic telephone dialing system and messages using a prerecorded or artificial voice. Agreeing to receive calls or texts is never a condition of purchasing any goods or services.
Message frequency: The number of messages a visitor receives will vary depending on the nature of the request and the volume of responses from participating businesses. There is no fixed message frequency.
Carrier rates: Standard message and data rates may apply based on the visitor’s wireless plan and carrier.
To stop texts: Reply STOP to any text message to end further messages. Reply HELP for help. Note that opting out of text messages will not stop other forms of contact - such as phone calls or email - regarding an open service request unless the visitor separately requests that.
Visitors may also direct opt-out requests or questions about messaging to DryMark Restoration Hollywood through the contact page.
How submitted information is shared and consent to contact
When a visitor fills out a quote form, uses a chat feature, or otherwise sends project and contact details through drymarkhollywood.com, that information - including name, phone number, email address, service location, and the description of the work needed - is disclosed to the local and regional businesses in DryMark Restoration Hollywood’s referral network that are positioned to respond, quote, and carry out the requested work. Those businesses operate entirely independently of DryMark Restoration Hollywood, set their own prices and practices, and will contact the visitor directly regarding the request.
By submitting any form or inquiry on this site, a visitor expressly consents to that transfer of their information. The visitor also expressly agrees to be contacted by DryMark Restoration Hollywood and by the business that takes the request - by phone, email, or text, including through automated calling or messaging systems - in connection with the request. Agreeing to receive those calls or messages is not a condition of purchasing any service.
Information collected
DryMark Restoration Hollywood collects information in two general ways: directly through visitor submissions and automatically through ordinary site operation.
Submitted information includes whatever a visitor provides when requesting a quote, filling out a contact form, using a chat tool, or calling in - typically the visitor’s name, a phone number and email address, the address where work is needed, and a description of the project or issue.
Technical data is collected automatically and includes the pages visited on drymarkhollywood.com, time spent on the site, browser type and version, device type, and the referring URL. This data is used for analytics and site improvement and is not linked to submitted contact details except where a visitor has also submitted a request.
Visitor choices
Visitors have several straightforward options for managing how their information is used:
- Opt out of text messages: Reply STOP to any text from DryMark Restoration Hollywood or a partner business to stop further texts from that sender.
- Ask what information is on file: Contact DryMark Restoration Hollywood through the contact page to request a summary of the personal information it holds.
- Request deletion: A visitor may ask DryMark Restoration Hollywood to delete the personal information it has on record by submitting a request through the contact page. Deletion requests are subject to any legal obligations that require retention.
Contact and privacy requests
Questions about this Privacy Policy, or requests to access, correct, delete, or opt out regarding personal information, should be directed to DryMark Restoration Hollywood through the contact page. DryMark Restoration Hollywood will respond within the time period required by applicable law.
This policy was last updated on May 6, 2026. © 2026 DryMark Restoration Hollywood. All rights reserved.